Wednesday, February 06, 2008

Helping the DLSE customer only bites you in the ass, OR, how Vicki Tamoush cried to Jorge Gomez, and how Jorge enables her crying

So I had this wage claim case where the claimant emailed me, asking for a status. I look it up and determine that Santa Ana supervisor Jorge Gomez assigned it to hearing officer Vicki Tamoush, but she had yet to schedule it. I reply to the person and inform them of the status and that Tamoush had the case. I also include her email address because Vicki can handle customer inquiries so long as it does not violate ex-parte communications.
Instead of solving the customer's query, she immediately cries to Jorge about me giving a member of the public her email address. If that wasn't bad enough, Jorge then proceeds to waste my time to discuss the possibilities of not informing the public of the email addresses of state employees. The last time I checked, an email address is the same as a fax or phone number, and if this agency had any earnest desire to serve the public, our email address would be on our business cards, just as the mandated phone & fax numbers. Most of DLSE's managers are either assholes, morons, or cowards. I have no use for them because they're part of the problem, not part of the solution. These morons want to remain in the 18th century, where phones, faxes, computers, (and now) emails are too futuristic for our caveman managers. This is our level of management competence.
Instead of him telling her to serve the public, he doesn't think twice about wasting my time in persuading me to refrain from handing out our email addresses of public servants. At the Santa Ana office, we have two Jorge's: one Jorge treats Vicki Tamoush with baby wipes & kid's gloves, the other Jorge is a real tough guy with Bruce Broadwater, the most successful wage claim settlement deputy Santa Ana has ever had. I want the Jorge that Vicki gets...kinda whimpy, kinda effeminate, kinda soft & squishy. This is the same Jorge that Abby gets. They don't get the tough-guy Jorge like we get.

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7 Comments:

Anonymous DADDY27 said...

I WOULD LIKE TO COMMUNICATE WITH THE AUTHOR OF THIS BLOG - I HAVE HAD CASES ACTIVE WITH THIS DEPARTMENT FOR THE LAST FOUR YEARS AND STILL CAN'T GET A STRAIGHT ANSWER FROM THESE PEOPLE.

2/06/2008 9:29 PM  
Anonymous Anonymous said...

From my experience, it's up to the employee whether or not to include their e-mail address on their business card. I've never had an experience with a manager "mandating" that it no be included on the card--so I think you better stick to the bigger picture on this one.

2/07/2008 6:51 PM  
Anonymous Duhr Duhr Duhr said...

To the moron state employee who commented above: the blogger's saying that email addresses should be on business cards just like the phone and fax. Email address should not be optional, just like the phone and fax...not the employee's choice. Let me guess, you're the typical state employee who doesn't answer the phones, hides in staff meetings, and sucks-up when no one's looking, eh?

2/09/2008 9:20 AM  
Anonymous Anonymous said...

IF YOU ARE GAY, LESBIAN OR TRANS-GENDER IT WILL DEFINATELY HELP YOU AT YOUR EXAM AT DIR. DO NOT FORGET TO MENTION THIS AS SOON AS YOU WALK IN FOR YOUR INTERVIEW.

IT WOULLD ALSO HELP IF YOU HAVE A BUNCH OF RELATIVES WORKING IN YOUR DEPARTMENT FOR WHICH YOU WILL BE GIVEN BONUS POINTS.

IT IS NO SECRET HOW DIR HIRES AND PROMOTES. THE DUMBER YOU ARE THE HIGHER YOU GO AT DIR.

GOOD LUCK ON YOUR INTERVIEW!!!

2/21/2008 10:24 PM  
Anonymous Anonymous said...

Hi, I am writing regarding the loss of a digital recording of a case recorded onto CD by Comissioner James Jackson in 2008.

Does anyone have feedback regarding other missing case recordings? The claimant has paperwork saying the proceding will be recorded.

Jackson ruled in favor of the employer (which I hear is a pattern) and the appeal takes place next week.

Any feedback?

KaRi
LBweekly.com

PS I am interested in what will happen if digital recorders replace court reporters!

4/03/2008 3:57 PM  
Anonymous Anonymous said...

Message to person above:
DLSE and their Deputy Labor Commissioners appear willing to openly ignore many aspects of their responsibilities. If you are really a labor attorney, you wouldn't be posting on this blog.


Message to the illiterate individual who writes this wretched blog:

Mr. Lotts,
I am not Dean Fryer. Your constant posting to yourself is laughably weak. If you honestly want traction for your opinions, the use of graphically violent and perverse innuendo should stop.

Honestly, you are becoming the laughing stock of governmental bureaucracy with your sub-standard performance in DLSE, your continuing perpetration of inappropriate comments about your co-workers, and your continuing lack of compliance with existing orders from Angela, John, and others.

You may think that you are receiving adequate legal advice, but you appear to be convinced that your future should rely upon the opinion of a liberal, low-level, elected politician from Garden Grove.

Perhaps, instead of publishing libel and slander, you should consider the ramifications of perjury under California law.

You appear not to care that the governor, the DIR, and DLSE have been harmed by your behavior, your false statements, and your reallocation of governmental resources per your own whim.

Exactly which code of administrative conduct permits you to call your co-workers names, allege perverse sexual escapes, and then complain that you are being treated unfairly?

It is the role of any state administration to bring discipline to the administrative process.

Your conduct deserves review.

Just review your own blog. The character attacks, defamation of character, and administrative abuses are clear.

4/05/2008 10:29 PM

4/27/2008 8:58 AM  
Blogger owenmunger said...

I'm sure that every employers intends to treat all of their employees respectfully and fairly. But sometimes the law has so many minute details that can come back to bite them. That's why it's a good idea to talk to TMS consultants. They just started engineering labor standards to help companies take care of current issues.

10/26/2010 10:14 AM  

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