Wednesday, August 01, 2007

If the DLSE dolts cannot ask the right question, then the right answer will remain elusive

So Corrales kicks Labor Commissioner Angela Bradstreet, then she kicks Deputy Chief Lupe Almaraz, who then kicks Regional Manager Abigael Calva. In a sincere effort to please her masters, Abby starts asking questions (in hopes of fixing this Corrales problem).
Abby wants to know: how far out are the wage deputies scheduled? Well, that prompts another question from Abby: how many wage claims are not yet scheduled? Not only do these questions fail to idenitfy the solution to Corrales, but they also fail to identify the problem. Abigael Calva didn't promote to Regional Manager because she was the smartest person in the room. Now, let's take a look at what we can really sink our teeth into: statistics. DLSE has a real hardon for statistics, as that's why DLSE's taxpayer-paid, multi-million dollar CMS software fiasco will not be abandoned.
Abby doesn't want to look at certain statistics in solving Corrales because that would show two ugly things: a shining star that is still being blackballed by DLSE, and the number of "OPEN" wage claim cases is the real statistic that should be reviewed, as this number represents the best indicator of service to the public, and the best way to solve Corrales.
Number of open wage claims in the Santa Ana office:
Bruce Broadwater, 243
Nita Chopra, 398
Chris Lotts, 369
Mary Tokar, 581
Kimchi Vu, 320
Now, let's look at the biggest number (581) and the smallest number (243). Someone knows how to keep their file cabinet small and clean, while someone else isn't. Let's focus on the winner who knows how to move cases, Bruce Broadwater. This should be a huge concern to Angela Bradstreet, as no amount of DLSE spin will mitigate DLC Broadwater's success in moving through his cases. Why should we look at just this number? Because all of his other statistics, like money collected, number of days to 98a hearing, cases settled, cases heard, etc., will reflect the same level of service to the public.
Lupe and Abby are looking at the wrong number, and what they need to do is to ask DLC Broadwater and figure out what makes him so successful in keeping his caseload to an absolute minimum. Instead, it seems that Lupe and Abby are sandbagging the new Labor Commissioner in hopes that she'll just go away in a year: they do this by having the Labor Commissioner fail, and they have the Labor Commissioner fail by not fixing the problem, and they do this by focusing on the wrong questions. If DLSE managers are too stoopid to identify the problem, then how do they expect the non-managers to succesfully execute the solution?

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8 Comments:

Anonymous HEAD UP THE ASS said...

DLSE MANAGEMENT HAS NEVER BEEN ABLE TO GET A HOLD ON CASE MANAGEMENT. IF YOU LOOK AT THE STATE WIDE STATISTICS WHICH ARE NO LONGER AVAILABLE TO THE LOWER LEVEL STAFF, YOU WILL NOTICE THE INEQUITY OF STAFF AND CASE LOADS. SANTA BARBARA IS THE ONLY OFFICE THAT EVERYONE GOES TO THE HEALTH CLUB AT NOON TIME AND HAVE BARBEQUES AT THE BEACH. IT IS BASICALLY RETIREMENT CITY. LOOK AGAIN, AT STOCKTON, RETIRMENT CITY AGAIN. THEN LOOK AT THE POOR DEPUTIES IN THE LA, SANTA ANA, SAN BERNARDINO, AND SAN DIEGO OFFICES. THEY ARE OVERLOADED,OVERWORKED AND THEY ARE INSULTED WITH SUGGESTIONS FROM OFFICE SUCH AS SANTA BARBARA, THAT THEY SHOULD DO MORE SETTLEMENTS BY PHONE. THIS IS A JOKE WHEN DEPUTIES ARE CARRYING CASE LOADS OF 300-500 CASES. IF MANAGEMENT REALLY WANTS TO GET A HANDLE ON WHAT IS HAPPENING WITH CASE LOADS, THEN LOOK AT THE STATS WHICH REVEAL HOW LONG IT TAKES A CASE TO MOVE FROM THE FILING DATE TO THE TRANSMITTAL DATE. THEN LOOK AT THE AMOUNT OF DAYS FROM TRANSMITTAL TO THE ACTUAL HEARING DATE. THIS WILL REVEAL WHAT OFFICES ARE IN NEED OF DEPUTIES AND WHICH OFFICE CAN AFFORD TO LOSE A FEW. wE DON'T NEED ARROGANT SUGGESTIONS FROM RETIREMENT CITIES SUCH AS SANTA BARBARA AS TO HOW TO HANDLE CASE LOADS. GET WITH IT MANAGEMENT AND GET YOUR HEADS OUT OF YOUR ASSES. THANK YOU

8/01/2007 7:09 PM  
Anonymous Anonymous said...

I always wondered why Lloyd Aubrey, past Labor Commissioner, always referred to Abigail Calva as a blond.

8/02/2007 9:42 AM  
Anonymous Colbert Report said...

I had a heart to heart talk with the prior Labor Commissioner, Donna Dell, a couple days before she resigned. She reiterated over and over again that she was leaving for one reason and one reason only. The reason was that she could not get anything accomplished due to the "good old boy network" which is embedded in upper management. She was fought by upper management on every new idea that would have brought the division into the 21st century. She finally threw up her hands and went back to her law practice. Now we have the "good old boys" network getting rid of the best attorney the division has ever had (Miles) and their attempt to squash a blog site which has brought to the limelight their dirty linens and old skeletons which thought were buried. Watch out blog boy, they will do anything to destroy anyone who makes waves and try to challenge their authority. The past is strewn with bodies of good employees who have been fired or forced out because they did not bow down to the "good old boys" network. Watch out Angela!!!!!!!!

8/02/2007 10:00 AM  
Anonymous Anonymous said...

We can no longer look at your blog in the office. We now have to look at your blog at home. The good old boys club were successful in blocking your blog.

8/02/2007 6:15 PM  
Anonymous Anonymous said...

I WORK AT DWC. WE HAVE NOT SEEN ONE SUCCESSFUL PROJECT ACCOMPLISHED BY THE INFORMATION SYSTEMS UNIT. JIM CULBEAUX HAS BEEN MANAGER THROUGH ALL THESE FAILURES.

IS FAILURES / TAXPAYER WASTE -
WCIS
LOGICON
COMPUCOM
CMS
HANSEN
EAMS

8/03/2007 10:41 PM  
Anonymous Anonymous said...

You forgot these projects

- CAL / IMIS
- EDI

8/04/2007 9:03 PM  
Anonymous Anonymous said...

Can someone confirm the bio of the new wage deputy hired for LA and SB? Race, gender, age, education, experience, etc.?

1/19/2010 2:41 PM  
Anonymous Anonymous said...

It's monkey see monkey do. And when rewarded from ofc. tech to dlc it's an incentive for more of the same. DIR is being taken for a ride by a clever south east asian female. She's following the success formula of another older, notorious charlatan. It's understandably difficult for a sup. to take decisive corrective action when one of the queens at the regional authority is of the same color and persuasion. It will take a courageous woman authority to advocate for a court decree to flush out DIR in these regards. It's not just a brown problem but a yellow problem as well. (I am not white, red or black).

3/10/2010 9:02 AM  

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