Despite the emails to upper management, despite their knowledge of staff concerns, upper management ignores the staff of the Santa Ana DLSE office

There were only two responses to these emails: 1) Lupe Almaraz wanted to know if this was the first step to a bona fide union grievance, and 2) Robert Jones gave someone the DLSE favorite, "we're working on it" handjob.

After these email communicados, the incident with two DLSE females (at closing) with the guy refusing to leave happened.

Management's message could not be any more clear: "We don't give a sh*t about you, grind through your paperwork, do what you're told, and don't give us any problems. If we feel like fixing something, then you'll be the last to know."